Privacy Policy

Your personal information is important to us. Here is how we use it, how we store it, and how you can have it altered or removed from our systems altogether.

Lens Lab is registered with the Information Commissioners Office (ICO).
Organisation name: Lenslab Ltd
Registration reference: ZA334127

We do our best to make sure that we keep your data safe and that we adhere to all applicable data and privacy laws that we are subjected to including the General Data Protection Regulation (GDPR).

We do not sell your data to third parties. We only share your data with third parties where it is necessary for us to do so in order to fulfil your order with us. For example, your delivery address and telephone number are passed to the courier company responsible for delivering your order and your credit card details are passed to our payment gateway to process your payment.

Email marketing programme
When you sign up for newsletter marketing information we may collect some information about your personal preferences such as your favourite brand. This information is used to make sure that we only send you relevant information in our newsletters and keep to a minimum any information that is likely not to be of any use to you.
We do not share this information with third parties.
This information may be stored in our email systems when we exchange information with you and in our email marketing data base.
Each and every email will give recipients the opportunity to opt out of further marketing emails. You may also opt out buy visiting this page:
https://www.lenslab.co.uk/unsubscribe.php

Lawful basis: Legitimate interest

Cookies
Our website uses cookies. It is not possible to place an order without allowing them in your browser. There is no personally identifiable information stored in the cookies we use and they are solely for the purpose of helping the checkout process. If you do not wish to accept our cookies, you can still place an order with us by email or telephone.

How to remove or update the information we hold about you
Any requests to have the detail of any information you hold with us must be sent to admin@lenslab.co.uk. We may ask you to proove your identification to confirm that it is your own data that you have asked as to alter. There are no costs associated with these types of request.